
Give your sales reps and agents the skills they need to generate additional sales, in a way that builds long-term customer satisfaction and loyalty.
SalesMentor features a carefully calibrated mix of simulation-based e-Learning, facilitated exercises, virtual debrief sessions and coaching to help your front line reps learn complex sales skills in a safe, controlled environment. By simulating the very situations they will face on the job, Ulysses Learning helps your reps develop and reinforce crucial skills as they learn by doing and learn from their mistakes.
Additional Solutions
Elevate your front line’s customer service skills. Learn More >>
Meet your organization’s objectives through better coaching. Learn More >>
Show your reps how to better resolve service issues and uncover new sales opportunities. Learn More >>
Gain the skills needed to be a successful leader in the contact center. Learn More >>
Develop goal-based scenarios custom-tailored to your organizations’ specific needs.
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With SalesMentor, you can:
• Raise average sales conversion ratios up to 10%
• Increase average monthly product sales up to 17%
• Improve average quality monitoring ratings up to 15% or more
SalesMentor prepares your reps to sell and refer more profitable products and services by developing natural selling skills to:
• Recognize verbal and nonverbal clues to gauge each customer's level of interest or resistance to buy
• Adjust sales conversations based on customer needs and clues
• Create customer desire in buying your company's products and services
• Overcome resistance and close the sale
SalesMentor features the Pro3 Sales Strategy™, a flexible behavioral model that helps your reps develop the ability to tune into a customer’s true interests including:
• First, develop a relationship
• Next, build need
• Finally, gain agreement