Ulysses Learning Led a Highly Successful Discussion on Social Media for Executive Learning Exchange’s 2010 Chicagoland Learning Leaders Conference
Session focused on how to leveraging social media in contact centers to engage and empower leaders and agents
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Ulysses Learning Helps Pharmacy Benefit Company Greatly Improve Customer Satisfaction Scores
Prime Therapeutics Saw Improvement Through Better Processes and Coaching
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Ulysses Learning is proud to support our partners who are giving back to the community.
Fifty Laptops for Children's Memorial Hospital: e-Learning For Kids Gala ASTD Fundraising Dinner
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Ulysses Learning Led a Highly Successful Networking Discussion for Executive Learning Exchange Session Focused on Employment Best Practices and the Changing Workforce in Today’s Contact Center.
Focusing on Employment Best Practices and the Changing Workforce was the center of this highly successful session.
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Ulysses Leader to Co-Lead Book Discussion with Executive Learning Exchange.
Ulysses Leader Dina Vance will Co-Lead a Book Discussion with the Executive Learning Exchange which will focus on the changing workforce and the impact of social media in the contact center.
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Deploying the Right Coaching Strategy and Skills Webinar.
Ulysses teams up with Merced Systems to deliver webinar on transforming your business with the right coaching strategy and skills. The joint webinar evaluating trends for 2010 and areas of focus for contact center executives.
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Ulysses Leads Session at the 2009 Annual Chicagoland Learning Leaders Conference.
“Why changes in customer expectations are wreaking havoc on contact centers – and three ways you can circumvent it!” was the title of this successful panel discussion. Click Learn More below to read more and listen to the audio and view the presentation.
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Ulysses Learning Offers Enhanced Authoring Tool, Making “Learning By Doing” Contact Center Training Even Faster and More Cost-Effective.
Ulysses’ unique CallMentor® suite of contact center e-learning products can now be extended and customized using the Experience Builder™ Advanced authoring tool, enabling clients to rapidly create and deploy custom goal-based training simulations.
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Ulysses Learning Partners with Merced Systems to Bring Best Practice Training and Processes to Sales and Service Organizations.
The partnership will enable the companies to deliver a more comprehensive end-to-end coaching solution to mutual clients.
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Ulysses Learning’s Presentation, A 3-Tiered Approach to Increasing Contact Center Efficiency in a Down Economy, at Blue Cross Blue Shield’s 2009 Customer Contact Center and Claims Conference a Critical Success.
By providing attendees with a real-world look at how to increase contact center efficiency in today’s economy, Ulysses continues to be a thought and industry leader.
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Ulysses Learning Partners with Lake Michigan College to Train Unemployed Students on Sought-After Call Center Skills
Continuing its tradition of giving back to the community Ulysses Learning provides Lake Michigan College additional ServiceMentor® Licenses.
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Ulysses Learning Adds Enhanced Self-Directed Virtual Learning Capability To Its CallMentor® System
Ulysses Learning announces the latest addition to its CallMentor® Learning and Performance Improvement System. The Self-Directed Virtual Learning Capability offers additional self-directed learning that enables organizations to train large numbers of agents dispersed worldwide with fewer resources.
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