CallMentor® includes built-in learning measurement systems featuring...

• validated pre-assessments that set a baseline for your reps' and coaches' current skill levels and also direct them through a specific path in the training system based on those skill levels;
• progress measures that gauge your reps' and coaches' skill acquisition through the e-Learning system; and
• validated post-assessments that quantify overall gains in learning and skill development; identify skill gaps for current and future improvement, and have predictive validity for determining future use of the newly developed skills on the job.

Also included is a learning and administrative management system for managers and supervisors to measure and monitor learners' progress overall.