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Elevate your customer experience through better conversations.
Ulysses Learning is an industry leader in using online, role-playing simulations to improve service, sales and coaching performance. We’re known for building Judgment@Work ™ skills – decision making and advanced interaction skills – in contact centers and at all points of customer interaction throughout the organization. We use validated content and proven methods to effectively train your front line, engage your leaders and ultimately, boost your customer base.
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News & EventsOct 13, 2011 Dina Vance, Senior VP, will present a session titled “Leveraging Social Media in Contact Centers” at the ICMI Call Center & Demo Conference in Dallas. May 10, 2011 Dina Vance, Senior VP, will present a session titled “Creating 2020 Leaders through Networked Mentoring”
Executive Learning Exchange’s 1st Annual SE Wisconsin Learning Leaders Conference
Milwaukee, WI InsightsApril, 2012 Larry Willert, VP of Performance Development, authored "Improving Quality Measurement and the Overall Customer Experience Means Moving Into the Gray" that ran in CCA's April, 2012 QueuedIn Jan 11, 2011 Ulysses Learning VP Discusses Role of Smart Grid and Voice of the Customer
By Juliana Kenny, TMCnet Web Editor Nov 11, 2011 Ulysses Learning Led a Highly Successful Discussion on Social Media for Executive Learning Exchange’s 2010 Chicagoland Learning Leaders Conference |
