Transform your contact center training and results

  • Elevate

    customer experience through conversations that produce superior Judgment@Work™

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  • Improve VOC

    through supervisor training that lifts customer satisfaction and lowers staff turnover

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  • Ulysses Wins Gold

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  • Lift FCR

    through researched, emotionally intelligent call strategies

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  • Empower front line leaders

    to drive your desired customer experience

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  • Increase revenue

    through sales skill training that feels natural to reps and builds customer loyalty

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Transform your customer experience and contact center culture with innovative, engaging customer service, coaching and sales training, quality monitoring and leadership performance.

Call Center Training • Coaching Solutions • Supervisor Training • Contact Center Improvement
• Call Center Leadership • Emotional Intelligence • Performance Leadership • Quality Monitoring • Call Center Sales

Ulysses Honored by SQM for Call Center FCR, Csat and Esat Performance Excellence

Ulysses plus 12 Ulysses Learning clients top list of high performers

Multi-Year Gold Stevie Winner

Ulysses Learning is Gold Stevie Winner for Customer Service