Contact center training with proven results

  • Elevate

    your customer experience through better conversations

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  • Improve VOC

    through better coaching and service training

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  • Lift FCR

    through unique researched call strategies

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  • Empower front line leaders

    to drive a better customer experience

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  • Increase revenue

    through advanced selling skills

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Improve your organization’s customer experience by improving your customer service, coaching, call center sales, quality monitoring and leadership performance.

Call Center Training • Coaching Solutions • Contact Center Improvement • Call Center Leadership
• Performance Leadership • Quality Monitoring • Call Center Sales

2015-2016 SQM Call Center FCR Best Practice Award winner

Ulysses Learning is pleased to be recognized by SQM with a Call Center FCR Best Practice Award

2014 Gold Stevie Winner

Ulysses Learning is proud to be a 2014 Gold Stevie Winner in the category Customer Service or Call Center Training Practice of the Year

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